Privacy Policy
Last updated: November 20, 2024
This Privacy Notice for Home Fixora (“we,” “us,” or “our”) describes how and why we collect, use, and/or share (“process”) your personal information when you use our services. This includes when you:
- Visit our website at https://homefixora.com or any related website.
- Engage with us in sales, marketing, or events.
Questions or concerns?
Reading this Privacy Notice will help you understand your rights and choices. Please do not use our services if you disagree with our policies and practices. For further inquiries, contact us at privacy@homefixora.com.
Summary of Key Points
This summary highlights key points from our Privacy Notice. For detailed information, explore the sections linked below or the table of contents.
- We do not process sensitive personal information.
- Do we collect information from third parties? Yes, we may collect information from partners, social media platforms, and other sources. Learn more about this in the Information Sources section.
- How do we process your information? We use your information to provide and improve services, communicate with you, ensure security, and comply with legal obligations. Learn more in the Processing Information section.
- Who do we share your information with? We share your information in specific circumstances with third parties. Learn more in the Information Sharing section.
- How do we protect your information? We use technical and organizational measures to secure your data. However, no method is completely secure. Learn more in the Data Security section.
- What are your rights? Depending on your location, you may have certain rights regarding your data. Learn more in the Your Rights section.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information you voluntarily provide us when you express interest in obtaining information about us or our products and services, participating in activities, or contacting us.
Personal Information Provided by You:
The personal information we collect depends on your interactions with us and the services you use. This includes your choices and the products or features you interact with. Information collected may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Job titles
- Contact Preferences
- Billing addresses
Information collected from other sources
We may collect limited data from public databases, marketing partners, and other sources.
We may obtain information from public databases, joint marketing partners, data providers, and other third parties to enhance our ability to provide relevant marketing offers and services. This includes:
- Mailing addresses
- Phone numbers
- User behaviour data or intent data
- Internet Protocol (IP) addresses
- Social media URLs
- Custom profiles
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer our services.
We process your information to:
- Deliver and facilitate user services: Your information is used to provide the requested services.
- Respond to inquiries or support requests: We process your data to handle user inquiries or solve any issues.
- Send administrative information: This includes updates about our products, services, terms, and policies.
- Fulfil and manage orders: Your data is used to process payments, returns, and exchanges.
- Send marketing and promotional communications: We may send marketing updates and promotional offers based on your preferences.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your information in the specific circumstances described below.
We may share personal data in these situations:
- Affiliates: Sharing information with our affiliates (e.g., parent or sister companies) under this Privacy Policy.
- Business Partners: Sharing data with partners offering joint promotions or co-branded services.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes, we use cookies and similar technologies to collect and store your information.
We use cookies and similar technologies like web beacons to track user interactions and enhance services. These tools allow us to:
- Improve security
- Save user preferences
- Provide tailored advertising
Third-party services: Some third-party providers also use cookies for marketing and advertisement.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
Unless otherwise required by law, we keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice.
We will only retain your personal information for as long as needed to provide the services you requested or as required by law (such as tax or accounting regulations). No purpose in this notice requires us to keep your personal information for longer than the period necessary to fulfil those purposes.
When there is no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If this is impossible (e.g., because your data is stored in backup archives), we will securely store it and isolate it from further processing until it is deleted.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. This means that we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures or improperly collect, access, steal, or modify your information.
You should only access the services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor-dependent’s use of the services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us at privacy@homefixora.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or terminate your account anytime.
If you are located in certain regions, such as the European Economic Area (EEA) or California, you have rights that allow you greater access to and control over your personal information. These rights may include the ability to:
- Withdraw your consent to data processing.
- Access and request a copy of your personal information.
- Request correction or deletion of your data.
- Restrict or object to the processing of your data in some situations.
To exercise these rights, contact us using the information below. If you have additional questions, email us at privacy@homefixora.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored and collected. However, a uniform technology standard for recognizing and implementing DNT signals has not been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.